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Quality evaluation model of network operation and maintenance based on correlation analysis
WU Muyang, LIU Zheng, WANG Yang, LI Yun, LI Tao
Journal of Computer Applications    2018, 38 (9): 2535-2542.   DOI: 10.11772/j.issn.1001-9081.2018020412
Abstract571)      PDF (1421KB)(355)       Save
Traditional network operation and maintenance evaluation method has two problems. First, it is too dependent on domain experts' experience in indicator selection and weight assignment, so that it is difficult to obtain accurate and comprehensive assessment results. Second, the network operation and maintenance quality involves data from multiple manufacturers or multiple devices in different formats and types, and a surge of users brings huge amounts of data. To solve the problems mentioned above, an indicator selection method based on correlation was proposed. The method focuses on the steps of indicator selection in the process of evaluation. By comparing the strength of the correlation between the data series of indicators, the original indicators could be classified into different clusters, and then the key indicators in each cluster could be selected to construct a key indicators system. The data processing methods and weight determination methods without human participation were also utilized into the network operation and maintenance quality evaluation model. In the experiments, the indicators selected by the proposed method cover 72.2% of the artificial indicators. The information overlap rate is 31% less than the manual indicators'. The proposed method can effectively reduce human involvement, and has a higher prediction accuracy for the alarm.
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